1. Acceptance of Terms
By downloading, installing, or using the Turfmate application (the "Platform"), you agree to be bound by these Terms and Conditions. If you do not agree, do not use the Platform.
These Terms apply to all users including head coaches, assistant coaches, and players.
2. About Turfmate
Turfmate is a football academy management platform available on Android, iOS, and Web at turfmate.app. It provides tools for session planning, player performance tracking, coaching feedback, and AI-assisted coaching support.
Contact: support@turfmate.app
3. User Roles & Responsibilities
- Responsible for creating and managing their academy on the Platform
- Responsible for adding players and assistant coaches to their academy
- Responsible for obtaining appropriate consent from players and, where applicable, their parents or guardians
- Must ensure all data entered is accurate and lawfully obtained
- May access the Platform via a valid invite code issued by the head coach
- Responsible for the accuracy of remarks, notes, and feedback they submit
- Must not share their login credentials with others
- Access the Platform using phone OTP authentication set up by their coach
- May view their own profile, session plans, and coach feedback
- May update limited personal profile fields (bio, photo, height, weight, etc.)
- Must not attempt to access other players' private data
4. Account Registration & Security
- You are responsible for maintaining the confidentiality of your login credentials
- You agree to notify us immediately at support@turfmate.app if you suspect unauthorised access
- Turfmate reserves the right to suspend or terminate accounts that violate these Terms
- Player accounts may only be created by an authorised coach — self-registration is not available for players
5. Subscriptions & Payments
Certain features of Turfmate require a paid subscription. Subscriptions are billed on a monthly or annual basis through Razorpay.
- All prices are displayed in Indian Rupees (INR) inclusive of applicable taxes unless stated otherwise
- Subscriptions automatically renew unless cancelled before the renewal date
- Turfmate does not store payment card details, banking credentials, or UPI PINs
- Refunds are handled on a case-by-case basis — contact support@turfmate.app within 7 days of a charge
Free trial periods (where offered) automatically convert to paid subscriptions at the end of the trial unless cancelled beforehand.
6. Acceptable Use
You agree not to:
- Use the Platform for any unlawful purpose or in violation of applicable laws
- Upload or share content that is abusive, defamatory, discriminatory, or harmful
- Attempt to reverse-engineer, decompile, or tamper with the Platform or its infrastructure
- Circumvent security measures, Firestore rules, or access controls
- Use automated bots, scripts, or scrapers to interact with the Platform
- Impersonate another user, coach, or member of the Turfmate team
- Share or resell access to the Platform without written authorisation
7. AI Features & Limitations
Turfmate uses AI-powered features including player performance reports, session plans, and a coaching assistant chat powered by the Anthropic Claude API and Google Gemini API.
Important: AI-generated content is provided for informational and coaching support purposes only. It does not constitute professional medical, fitness, physiotherapy, legal, or health advice. Coaches and players should use their own judgement when interpreting AI outputs.
- AI outputs may contain inaccuracies or errors
- Turfmate is not liable for decisions made based on AI-generated content
- Coaches retain full responsibility for training decisions
8. Intellectual Property
All software, design, branding, and content comprising the Turfmate Platform is the intellectual property of the Turfmate development team unless otherwise stated.
- You may not copy, reproduce, or redistribute any part of the Platform without written permission
- User-generated content (remarks, notes, photos) remains owned by the respective user or academy
- By uploading content to the Platform, you grant Turfmate a limited licence to store and display that content solely for the purpose of providing the service
9. Data & Privacy
Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using Turfmate, you consent to the data practices described therein.
Head coaches are responsible for ensuring that player data they enter onto the Platform is collected with appropriate consent, particularly for players under the age of 18.
10. Service Availability & Modifications
- Turfmate is provided on an "as is" and "as available" basis
- We do not guarantee uninterrupted or error-free operation of the Platform
- We reserve the right to modify, suspend, or discontinue features at any time with reasonable notice
- Scheduled or emergency maintenance may cause temporary unavailability
11. Limitation of Liability
To the maximum extent permitted by applicable law:
- Turfmate is not liable for any indirect, incidental, or consequential damages arising from your use of the Platform
- Turfmate's total liability to any user shall not exceed the amount paid by that user in the 3 months prior to the claim
- Turfmate is not responsible for third-party service outages (Firebase, Razorpay, Anthropic, etc.) that affect Platform availability
12. Termination
Either party may terminate use of the Platform at any time.
- Coaches may delete their academy or request account deletion by contacting support@turfmate.app
- Turfmate may suspend or terminate accounts that breach these Terms, with or without prior notice depending on severity
- Upon termination, your right to access the Platform ceases immediately
- Data deletion requests will be processed within 14 days of a verified request
Want to delete your data? Email us at support@turfmate.app with the subject line "Data Deletion Request" and we will remove your account and all associated data within 14 days.
13. Changes to These Terms
We may update these Terms and Conditions periodically. When we do, we will update the "Last updated" date above. Continued use of Turfmate after changes are posted constitutes acceptance of the revised Terms.
For material changes, we will make reasonable efforts to notify active users via the app or email.
14. Governing Law
These Terms are governed by the laws of India. Any disputes arising from or related to these Terms shall be subject to the jurisdiction of the courts of India.
15. Contact Us
Turfmate — Football Coaching & Academy Management Platform
Website: turfmate.app
Email: support@turfmate.app